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Step1. Click "Please log in」

Step2. press「Forgot The Password」

Step3. After filling in your Letao account (registered email), security questions and selecting the verification code delivery method, click "Confirm"」

Step4. Type the verification code from email/phone message

Step5. In the inbox of your registered email, find the "Member Password Reset Certification Letter". Click "Reset My Password" to return to the Letao page and reset your password. (If you don’t find this email in your inbox, you can search it in your spam)